Frequently Asked Questions

Modernacloth offers a selection of men's clothing designed for everyday wear, including men's denim, men's outerwear, and men's tops.

Review the product description, available options, sizing information, and product details before placing your order. If you need clarification about a specific product, contact our support team before purchasing.

We make reasonable efforts to display product colors and images accurately. However, the appearance of a color may vary slightly depending on your screen, display settings, lighting, and device.

Product availability can change over time. If an item or selected option is unavailable, you may choose another available option or check back later.

Select the product and options you want, add the item to your shopping cart, review your order details, provide your shipping information, and continue through checkout to complete payment with PayPal.

After successful checkout and payment confirmation, you should receive an order confirmation through the contact information provided during checkout.

If you do not receive a confirmation, check your spam or junk folder first. You can also contact Modernacloth support to verify your order status.

Contact us as soon as possible if you need to change an order. We will make reasonable efforts to accommodate changes before fulfillment begins, but changes cannot be guaranteed once an order has been processed, packed, or shipped.

Cancellation requests should be submitted as soon as possible after placing an order. If the order has not entered fulfillment, we will make reasonable efforts to process the cancellation.

Once an order has been fulfilled or shipped, cancellation may no longer be possible. In that situation, the applicable return process may be available after delivery.

Modernacloth currently accepts PayPal only for online purchases.

Payments are processed through PayPal's checkout environment. Customers should follow the security instructions provided by PayPal and should never share their PayPal password or security credentials with Modernacloth.

Check your PayPal account, selected funding source, and any verification notifications provided by PayPal. If the issue continues, PayPal may be able to provide additional information about the transaction.

Eligible refunds are generally issued through the original payment transaction. Modernacloth does not redirect eligible refunds to an unrelated payment method.

Standard shipping is available at a flat rate of $6.99.

Orders generally require 1 business day for handling before entering transit.

Standard transit time is estimated at 2–6 business days after the order has completed handling and entered transit.

Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our control.

Orders may be delivered through USPS, UPS, or FedEx, depending on the shipment and delivery arrangements.

The daily order processing cutoff is 5:00 PM EST, Monday through Friday. Orders placed around or after the cutoff may be processed according to the next applicable business day.

When tracking information is available, it may be provided through your order or shipping communication. Tracking updates are supplied by the applicable carrier and may take some time to appear after a shipment is created.

Contact us immediately if you entered an incorrect shipping address. We will make reasonable efforts to correct the information before fulfillment.

Once an order has been shipped, an address change may no longer be possible.

Delivery may be unsuccessful because of an incorrect address, an inaccessible location, unsuccessful delivery attempts, or other carrier-related issues.

If your package cannot be delivered, contact Modernacloth support with your order details so we can review the available next steps.

Eligible products may be returned within 60 days, subject to the requirements and conditions outlined in our Return & Refund Policy.

Modernacloth does not charge a return or restocking fee for eligible returns under the applicable return policy.

Eligible refunds are processed within up to 12 days after the applicable return or cancellation has been reviewed and approved.

Once processed, the time required for the funds to appear may depend on PayPal and the applicable financial institution.

Exchange availability depends on the product and current stock. Contact our support team before sending an item back if you would like to discuss an exchange option.

Contact Modernacloth as soon as possible with your order number and details about the issue. We will review the situation and provide the appropriate next steps.